Request
Customer Service Executive QSR
KEY RESPOSIBILITIES:
• Greeting and seating guests in a friendly and efficient manner.
• Taking food and drink orders accurately and promptly.
• Providing detailed information about menu items and making recommendations.
• Promotions & Upselling: Inform guests about promotions, discounts, and loyalty programs, and encourage upselling of menu items to maximize sales.
• Serving food and beverages to guests.
• Addressing and resolving customer complaints and concerns.
• Processing payments and handling cash transactions.
• Ensuring that tables are clean and set up properly.
• Coordinating with kitchen staff to ensure timely delivery of orders.
• Maintaining a clean and organized dining area.
• Assisting with special requests and accommodating dietary restrictions.
• Maintaining Inventory QUALIFICATION:
• High school diploma or equivalent; some positions may require additional training or certifications.
SPECIFIC SKILLS:
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Ability to work in a fast-paced environment.
• Good problem-solving and conflict resolution skills.
• Professional demeanour and appearance. • Basic math skills for handling payments.
• Knowledge of food safety and hygiene practices.
• Team work
Working Conditions:
Flexible schedules, including early mornings, late nights, weekends, holidays.
Compensation:
12000-14500 Gross Salary per month.
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